Some older models may not have this feature. Most routers made in the last decade are “VPN friendly” and will allow you to connect to the internet through a tunneling protocol. Verify that your router is VPN compatible and that any VPN related settings are configured correctly If it’s not, you may need to try resetting your router, your computer, or verifying your connection settings in the Windows Networking control panel.Īlso Read: Tips to Secure Your Router & Wi-Fi Network in Minutesģ.

Typing ping followed by the gateway address will let you know if your network card communicates properly with your router. This will vary depending on router make, model, and configuration, but will usually be 192.168.0.1 or 10.0.0.1. Next, in the same command window, ping your router’s gateway address. If your ping requests time out, you’ll need to update your network card’s drivers, or you may need to reinstall or replace the card. If you get a few lines that begin with “Reply from…” it means your network card is working properly. This will ping your network card’s loopback address, which is used to verify that your network card is working properly. Open a command prompt by hitting your Windows key and your R key simultaneously on your keyboard, then type cmd.exe and hit enter. Assuming everything looks in order on the hardware level, you can also start checking things individually between your computer, your network card, and your router.

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